The personal data that we collect as a part of the registration on our site is your name, address, telephone number, e-mail address and date of birth. The confidentiality of your personal information is of utmost importance to us. We use your personal data to process your order, including any subsequent warranties, for our services, technical administration and our own marketing purposes. Your personal data won’t be forwarded to third parties without your explicit and revocable consent.

This does not apply to our service partners who need your data in order to process your order (e.g. the shipping company responsible for the delivery, and the bank responsible for processing the payment). In these cases, the amount of data transmitted is limited to the minimum required. We use technical and organizational security measures to protect the data we manage against accidental- or intentional manipulation, loss, destruction or access by unauthorized persons.

In addition to handling your data for order processing, we also use your information to inform you about certain product offers or marketing campaigns for products or services that may interest you.

You may at any time, free of charge, request information about your personal data that we handle. We cannot remove your data when data storage is required by law, such as book-keeping rules or when there are other legitimate grounds to keep the data, such as unsettled debts.

You can at any time withdraw your consent to us using your personal data for marketing purposes or for individual measures. To do so, contact us at


This information down below about cookies and other tracking technologies is intended for visitors to our website (“Website”). It supplements the Privacy Police above and it explains what cookies are, how we use cookies, your choices regarding cookies and where you can find more information about those cookies.

If you continue to use our website, you consent to our storing and accessing of cookies and other tracking technologies as described in this notice.

What are cookies and other tracking technologies?

A cookie is a small text file that, if you have consented, can be stored on your device and accessed when you visit our website. Other tracking technologies work similarly to cookies by placing small files on your device or monitoring your website activity enabling us to collect information about how you use our website. This allows our website to distinguish your device from those of other users on the website.

Use of cookies and other tracking technologies

SnusExpress uses cookies and other tracking technologies to identify you and your interests, to save your preferences and to track your use of our website. We also use cookies and other tracking technologies to control access to certain content on our website, to protect the website and to process your requests to us.

To administer our website and for research purposes, SnusExpress has also engaged third parties to track and analyze the usage and volume data of visitors to our website for statistical purposes. These third parties use persistent cookies to help us improve the user experience, manage our website content, and to analyze how users navigate and use the website.

Our legal basis for using these cookies is our legitimate interest in connection with the purposes mentioned above (see Art. 6 Para. 1 lit. f GDPR).

Which cookies are used on this website?

Our website uses two types of cookies: persistent cookies and session cookies. Persistent cookies are stored on your device for a longer period of time after you have closed your browser. They are used, e.g., to record the decisions you have made during previous visits. Session cookies are temporarily stored on your browser, e.g., to save the language you have chosen. Session cookies are automatically deleted after you have closed your browser.

We also use third-pary cookies, which are listed down below. Third party cookies are used for web statistic such as Google Analytics, but also for marketing purposes.

Third party cookies

In some cases, SnusExpress uses cookies from trusted third parties. Our legal basis for using these types of cookies (and their corresponding services) is our legitimate interest in improving our services and products, website statistics and providing users with personalized information (see Art. 6 para. 1 lit. f GDPR). You can prevent data processing by cookies at any time (see Deny or revoke consent to the use of cookies).

Use of Google Analytics (Third party cookie)

SnusExpress uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ( Google (Universal) Analytics use methods that enable an analysis of your use of our website, such as cookies. The information generated when using the website is usually transmitted to a Google server in the U.S and stored there. By the activation of IP anonymization on this website, the IP address is shortened within the member states of the European Union or other contracting states that have joined the agreement on the European Economic Area and in Switzerland before it is transmitted to the U.S. Only in exceptional cases will the complete IP address be sent to a Google serve in the U.S and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be associate with any other Google data.

The information gathered by Google Analytics is used to evaluate your use of the website, to compile reports on the activities on our website and to provide other services related to the use of the website for the purpose of market research and website customization. The information will also be passed on to third parties if this is required by law or if third parties have been commissioned to process this data. Under no circumstances will Google associate your IP address with other Google data.

You, the user, can prevent the collection of data generated by the cookies used on the website and the processing of this data by Google (including the IP address) by downloading and install the browser plug-in available via the following link:

Use of Google Tag Manager (Third party cookie)

Google Tag Manager is used at SnusExpress to manage cookies and pixels for tracking tools and other tools. The Google Tag Manager tool itself is a cookie-free domain and does not collect any personal data. This tool triggers instead other tags who in turn can collect data. If you have implemented a deactivation at domain or cookie level, this will be retained for all tracking implemented with Google Tag Manager. You can prevent these types of cookies from being set at any time (see Deny or revoke consent to the use of cookies).

Use of SnapEngage (Third party cookie)

SnusExpress uses SnapEngage Live Chat to provide customer service via a live chat functionality. SnapEngage Live Chat is provided by Snapengage LLC., 1722 14th St., Suite 220, Boulder, CO 80302, USA. SnapEngage uses cookies to enable customer service, to see user movement patterns on the website, and to provide support between sessions. This means that when a visitor uses the live chat functionality, SnapEngage can remember the visitor between sessions by storing personal data that the visitor has provided. SnapEngage also uses cookies to improve its own service.

The following data is collected with this cookie; Anonymous data (browser information, cookie data, date/time, hardware/software type, internet service provider and page views) and pseudonymous data (IP address (EU PII) and clickstream data).

Use of DoubleClick (Third party cookie)

SnusExpress uses Google’s DoubleClick to serve ads based on the use of previously visited websites. Google’s DoubleClick cookie enables your browser to be recognized when you visit other websites. The information generated by the cookie about your visit to this website (including your IP address) is transmitted to a Google server in the U.S and stored there.

Google use this information to evaluate your use of the website, to compile reports on website activity for the operators of the website, and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required to do so by law or if a third party process this data on Google’s behalf. Under no circumstances will Google associate your IP address with other Google data.

You can opt out of re-targeting at any time by uninstalling relevant cookies in the menu of your internet browser (see Deny or revoke consent to the use of cookies).

Deny or revoke consent to the use of cookies

If you don’t want cookies to be placed on your device, you can set your internet browser to refuse all or some cookies, or to notify you when a cookie has been placed on your device.

On the following pages you will find explanation on how to configure the processing of cookies for the most common used browsers:

Microsoft Edge

Mozilla Firefox

Google Chrome for Desktop

Google Chrome for Mobile

Apple Safari for Desktop

Apple Safari for Mobile

Note: If you block or restrict cookies on this website, it is possible that you no longer will be able to use all the services and functions on this website.

Changes to information about cookies and other tracking technologies

We may change this information about cookies and other tracking technologies from time to time. Any changes we make will be posted immediately on this page. We recommend that you visit this Privacy Notice section regularly to stay up to date.